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Frequently asked Questions

Frequently asked questions

Who are Sinkworld?

We are a family run business with over 38 years experience in the Kitchen Business.  We started manufacturing and fitting kitchens, so we understand a lot of the decisions that have to be made when having a new kitchen. For the last 20 years we have concentrated on supplying kitchen sinks and taps, originally through a showroom and now exclusively on line. We are sole Blanco agents, offering Blanco's full range of Kitchen Sinks and  Mixer Taps.

How will my order be delivered?

Most stainless steel sinks and mixer taps will be delivered by national carriers, small silgranite sinks will also be delivered this way. If you have purchased a larger silgranite sink ie a corner sink/double bowl sink or a Ceramic sink, then these will be delivered on Blanco's own vehicle loaded at Blanco UK depot and delivered to your door.  These deliveries are restricted to post code areas, please contact us if you wish to know if we can deliver on Blanco's transport to your area.  Should you live outside their delivery area then larger items and ceramic items can be placed on a pallet delivery, this will ensure that the product arrives with you in pristine condition.*

What is Silgranit PuraDur made of?

Blanco granite sinks consist of Silgranit PuraDur, a composite material made of up to 80 % natural granite. This is apparent not only to the eye, but also to the touch. Blanco Silgranit sinks have a lovely stone-like feel and are also extremely easy to clean. After all, PuraDur acts as a hygiene protection formula that ensures highly convenient maintenance. What’s more, the material is highly resistant. You want to have free rein in your kitchen, whether you're cooking with tomatoes, strawberries, lemon juice or carrots. Your Blanco sink is impervious to whatever ends up in it, and simply will not allow any deposits or discolouration. This makes your Silgranit sink an optimal synthesis of functionality and visual appeal.

Is Silgranit PuraDur heat-resistant?

Sometimes, things can really hot up in your kitchen. Your Silgranit sink is happy to go with the flow. After all, Silgranit is heat-resistant up to 280 °C, so you can put hot pots and pans straight into the sink without any qualms. It can keep its cool and take the heat. What’s more, it won’t suffer any discolouration. Bleaching is also out of the question.

How can I remove metallic traces (e.g. from pots) from my Silgranit sink?

Robust and colour-fast: these qualities define your Silgranit sink. This makes any little dark streaks that appear on your surfaces all the more striking. These are most likely to have been caused by pots. But there’s no need to panic: you can remove such signs of abrasion in one step: After all, not only is your sink robust, but it is also extremely easy to clean. Just use the rough side of your sponge, moisten it with a little hot water, and wipe it over the dirty area. Voilà! Your sink will be its shining self once again.

Are the holes for mixer taps already punched or drilled out of the sinks?

We do our bit to make sure that you’re all set up, so almost all our stainless steel and ceramic sinks come with a punched-out tap hole. This means that you won’t have to do any extra work before installing it. Some Silgranit sinks are milled from the underside. You simply have to knock through the pre-milled holes.

How to do it: first place the sink in a sturdy holder. Now take a punch and place it in the middle of the mark. Use a hammer to hit the punch holes for the mixer tap, soap dispenser and drain remote control, as required, without exerting force on the punch itself. Then carefully knock the rest of the Silgranit pieces out of their marked holes. Now get a file and file the hole to the right size. You may need to do this if the hole is flush with the preliminary milling. Now there’s only one thing left to do: insert your mixer tap, and off you go.

What causes small marks on the surface of a stainless steel sink?

Even showpieces like our stainless steel sinks sometimes get little marks on their surface. This is usually due to limescale deposits caused by water. These limescale deposits like to gather dirt particles, so you’ll notice small marks on your otherwise sparkling sink. Another origin is small iron and rust particles from the water pipes. These appear to leave traces of rust on your stainless steel sink.

However, you can get all this under control in no time. Impurities and traces of limescale can be removed in a trice with a damp cloth. If you’re struggling to remove any stubborn limescale, it’s time to try a special cleaning agent. Once that’s done, your stainless steel sink will look the way you remember once again: sparkling clean.

What makes a ceramic sink special?

They are the ultimate synthesis of nature and design, as Blanco make their ceramic sinks from natural raw materials. This means that every sink is a unique piece – including yours. This is apparent from the look and feel every time you come into contact with it. Delicate forms, tasteful accents and full-bodied colours charm not only the eye, but also bring magic to the heart of your kitchen.

Above all, this is down to the expertise and care taken by Blanco employees. They always create sinks that meet the highest standards, with patience and precision. The natural character of ceramic sinks gives them certain tolerances that we observe and check meticulously.

Are ceramic sinks easy to clean?

When vegetables, meat and fruit have all done their worst on the ceramic sink, you’d expect to be faced with something of a disaster. But you don’t need to worry about all that with your ceramic sink. The smooth and completely unbroken surface ensures that no dirt can settle on it. What’s more, any soiling that is visible after long cooking sessions is easy to tackle. Just get a soft sponge, a little washing-up liquid and warm water, and wipe it away. A microfibre cloth is best for rubbing it dry. However, steer clear of scouring agents, steel brushes and aggressive cleaners containing chlorine. Your ceramic sink won’t like these at all.

Why sometimes does it cost less to purchase a Blanco sink & tap pack than it does to purchase the sink alone?

Blanco Sink & Tap packs include the Sink, a tap and the plumbing kit (sometimes they will also include and accessory like a colander or rails) The cost for the pack is sometimes likely to be less that the cost of the sink alone.  This is due to the fact that Blanco Germany subsidise the packs in the UK and this enables us to offer them at a much more competitive price.

To view our range of Blanco Sink & Tap packs please click the link below.

Blanco Sink & Tap Packs

If your question does not show here then please visit our Guide pages for further information on  Blanco sinks and taps.  Click on the individual links below.

Silgranite Guide

Stainless steel guide

Tap pressure guide

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